CHAPTER ONE PROJECT OBJECTIVES AND RESEARCH APPROACH 1.1 BACKGROUND OF teach You cleart manage what you cant ginmill Peter Drucker When you can measure what you ar speaking or so and express it in numbers , you know something about it thou Anon (No Reference) These are two often-quoted statements that demonstrate why bar is important. Performance measurement is a fundamental building dodge of TQM(Total Quality Management). It helps us in following ways: * It helps to fall upon and track throw out against organizational goals. * Identify opportunities for melioration. * match performance against both cozy and external standards. * It provides feedback for driving the improvement effort. * It measures the efficiency and effectiveness of the communitys actions * Aggregates and standardize the information. (hypertext fare protocol://ww3.harvardbusiness.org/corporate/demos/hmm10/performance_measurement/why_measure_business_performance.html) 1.2 OVERVIEW OF TWO WHEELER exertion cardinal wheeler pains of India is the second largest two wheeler commercialise in the world. Being the leader in crossway and answer technologies in the manufacturing sector, it has been recognised as one of the drivers of scotch growth. three players, Bajaj, Hero Honda and tvs Suzuki , dominate the Indian two-wheeler industry, who account for 80 percentage of the total two-wheeler market . The other players including Kinetic Engineering, LML anothers.account for the remain 20 percent of the market. The Indian 2 wheeler industry has devolve long way since its humble beginning in 1948( http://www.fadaweb.com/two_wheeler_industry.htm ) When Bajaj auto started importing and selling Vespa scooters in India. Since therefrom the customer pref erences have changed in favour of motorcycle! s and gearless scooterettes that score mettlesome on technology, fuel...If you want to get a full essay, principle it on our website: OrderCustomPaper.com
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